Contact

Get in touch.

Questions, feedback, or just want to see a demo, we would love to hear from you. Our team is friendly, responsive, and built around real service-business operators. Reach out about a question, a feature request, or a quick walkthrough of the platform, we'll help you map Simple Scheduler to the way your business already runs.

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Contact details

Phone

(888) 496-2165

info@simplescheduler.com

Business hours

Monday to Friday, 9 am to 5 pm ET

Response time

Within 1 business day

What we answer fastest

Questions about onboarding, importing your existing customer list, configuring the booking widget, setting up the customer portal, integrating QuickBooks or Stripe, and understanding how your billing works. Our team reads every email and routes it to the person on staff who is the closest to the issue. Most non-emergency questions are answered within one business day; urgent platform issues are answered the same day.

For specific situations

For billing or invoice questions, include your workspace name in the email so we can pull the account record without back-and-forth. For migration questions (moving from Jobber, Housecall Pro, ServiceTitan, Workiz, ServiceM8, FieldEdge, or any other field service platform), include a brief description of your current setup so we can route the email to the team member who has handled migrations from that specific tool before. For press and partnership inquiries, please mention that in the subject line.

What we ask in return

Be specific about the problem you are solving, not just the feature you think you want. We have built the platform around the work that actually matters for service businesses, and the most useful conversations we have start with what the day looks like, not with a feature checklist. A two-sentence description of a typical Monday morning at your shop usually leads to a better recommendation than a list of bullet points.