Terms of Service
The terms that govern your use of Simple Scheduler and the rights and responsibilities of both parties.
LAST UPDATED ·
Plain-English summary
This page is the legally binding agreement between you and Simple Scheduler, Inc. that governs how you use our scheduling platform. The full agreement is published below by Termly, our legal-tech provider. The summary that follows is informational and is not a substitute for the full agreement. Where the summary and the full agreement differ, the full agreement controls.
What you get
Access to the Simple Scheduler workspace, including the scheduling calendar, customer records, online booking widget, recurring jobs, crew dispatch, mobile crew app, payments, reports, and the customer portal. We provide the platform; you provide the customer records, the schedule data, and the team that uses the platform. We treat your data as yours throughout the relationship and make it portable on request.
What we ask of you
Acceptable use of the platform, payment of the published subscription fee on time, lawful operation of your business through the workspace, and compliance with the privacy commitments we make to your end customers. The full agreement lists the prohibited uses (illegal activity, scraping, attempting to break the platform, sending unsolicited messages, infringing third-party rights), the indemnification and warranty disclaimers standard to SaaS contracts, the limitation of liability, and the procedure for cancelling the subscription and exporting your data.
Termination and refunds
You can cancel at any time from the billing settings page in the workspace. Cancellation ends the billing cycle without a penalty fee, and your data remains available to export for 30 days after cancellation. Refunds are handled on a case-by-case basis as described in the full agreement; we honor the consumer-protection rules of the jurisdictions where we operate.
Updates to these terms
When we change material terms we publish the updated version below and update the "Last updated" date at the top of this page. For substantive changes that affect your rights, we also email account owners at least 30 days before the change takes effect. Continued use of the platform after the effective date constitutes acceptance of the updated terms. If you do not accept the change, you may cancel under the procedure above and your data export window applies.
Questions
For interpretive questions about these terms, contact our team at the contact page or by email at legal@simplescheduler.com. The legally binding document is the Termly-published agreement below.