Recurring appointments your customers can pick and your crews can keep
Weekly, bi-weekly, monthly, or custom. The customer picks the cadence at booking, the calendar projects forward, and the same crew shows up at the same address every cycle.
Recurring is the shape healthy service businesses converge on
Every operator we talk to eventually pulls the same lever: turn one-off visits into a recurring rotation. The math is brutal in favor of recurring. A weekly cleaning customer at $150 per visit is $7,800 a year of forecastable revenue. The same customer as a one-off is one visit and a marketing problem. Multiply that across a book of 100 customers and the difference between a $60,000-per-month forecast and a feast-or-famine calendar is whether recurring scheduling is a first-class concept in the platform.
Simple Scheduler is built around recurring rotations as the default unit, not a workaround. Frequencies live in the service catalog, the booking widget exposes them to customers, the calendar projects them forward, and the routing engine groups them geographically over time so route density compounds the way recurring revenue is supposed to.
What the recurring engine does.
Six capabilities that turn a recurring promise into a recurring reality.
Eight built-in frequencies
Weekly, bi-weekly, every three weeks, monthly, every six weeks, every two months, quarterly, and a custom-interval option for anything outside the common shapes.
Customer cadence at booking
The customer-facing booking widget surfaces the recurring options you publish per service. The customer picks the cadence; the system handles the rest.
Frequency-based pricing
Weekly and bi-weekly versions of the same service can carry different rates. The price the customer sees at booking is the price they will see on the invoice.
Holiday and exception rules
Skip, shift forward, or shift backward when a recurring date lands on a holiday. Custom blackout dates supported per customer or per service.
Crew assignment that persists
The crew that owns the rotation stays with the customer week over week. Same crew, same address, the relationship that defines healthy service businesses.
Per-visit changes without breaking the series
One-time notes, add-ons, or a one-week reschedule do not break the recurring rotation. The next visit goes back to the default cadence automatically.
How a recurring appointment is set up
Three ways to start a recurring relationship. First, the customer self-books through the online widget and picks a cadence from the options you publish. Second, the dispatcher books a one-off visit and the office promotes it to recurring at completion if the customer agreed. Third, the office bulk-imports an existing recurring book from a previous tool through the CSV wizard, complete with frequencies and crew assignments.
Once the rotation is created, Simple Scheduler projects the calendar forward by default eight weeks (configurable up to a year). Dispatchers see the future visits, customers see them in the portal, and the routing engine factors them into daily optimization. Any single visit can be moved, skipped, or extended without breaking the underlying rotation; the next visit reverts to the default cadence automatically.
Frequency-aware pricing
Weekly visits are not the same job as monthly visits, even at the same address. A monthly service visit usually takes more time per visit because more time has elapsed since the last one. Simple Scheduler models that reality with frequency-aware pricing: each cadence option for a service can carry its own price, its own duration, and its own crew preference. The customer sees the price for the cadence they picked before they confirm. The invoice matches. The rate card stays clean.
Frequently asked questions.
- The two are the same workflow seen from different sides. Recurring appointments is the customer-facing view: the customer books once at a chosen cadence and visits land on their calendar automatically. Recurring jobs is the operator-facing view inside the platform: the same rotation projected forward across crews and weeks. Both terms refer to the same feature.
Ship a recurring rotation this afternoon.
Start a Simple Scheduler workspace and book your first weekly customer in under five minutes.